Privacy Policy

This Privacy Policy governs the manner in which the website collects, uses, maintains, and discloses information collected from users (each, a ‘User’) of the website (‘Site’). This privacy policy applies to the Site and all products and services offered by the company. Personal identification information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, an email address.  Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about users’ means of connection to our websites, such as the operating system and the Internet service providers utilized and other similar information. Web browser cookies Our Site may use ‘cookies’ to enhance the user experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. How we use collected information The company may collect and use Users personal information for the following purposes:

• To improve customer service The information you provide helps us respond to your customer service requests and support needs more efficiently.

• To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

• To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Sharing your personal information We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners for the purposes outlined above. Mobile phone numbers and SMS opt-in data are excluded from all sharing: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS / Text Messaging and Mobile Information When you provide your mobile phone number and opt in to receive text messages from Pro Car Sound & Security — through our contact form, in person or by phone at our store, or by texting us first — we use that number only to send you appointment updates, service notifications, quote and post-service follow-ups, review requests, replies to your inquiries, and, if you agreed to them, occasional promotional offers. Consent to receive text messages is never a condition of purchase. Message frequency varies, typically 1 to 4 messages per month. Message and data rates may apply. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of sharing described elsewhere in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We share mobile numbers only with the messaging providers that deliver the messages on our behalf, and those providers are contractually prohibited from using the data for any other purpose. You can stop receiving messages at any time by replying STOP to any message, or by calling us at (781) 605-3526. Reply HELP to any message for assistance. Our full SMS program terms are available at SMS Terms. Third-party websites Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies. Changes to this privacy policy The company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your acceptance of these terms By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. SMS Privacy Policy The sections below expand on how we handle mobile numbers and text messaging data.

1. Mobile Information We Collect

When you provide your mobile phone number and opt in to receive text messages from Pro Car Sound & Security, we collect that number together with the record of your consent — including when and how you opted in.

2. How We Use Your Mobile Information

    We use your mobile number solely to send you the messages you agreed to receive, such as:         appointment confirmations and reminders;         vehicle service updates;         quote follow-ups and replies to your inquiries;         occasional promotional offers about our services.     Message frequency varies. Message and data rates may apply.

3. Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Retention

We keep your mobile number and consent record for as long as you remain opted in, and afterwards only for the period required to document your consent and your opt-out request, as required by applicable law.

5. Your Choices

You can opt out at any time by replying STOP to any message, or get assistance by replying HELP or calling (781) 605-3526. Full program details are available in our SMS Terms & Conditions.

6. Changes to This Policy

Pro Car Sound & Security may update this SMS Privacy Policy at any time without notice. Your continued participation in the messaging program following the posting of changes will be deemed your acceptance of those changes.

7. Contact Us

Pro Car Sound & Security — 267 Broadway, Malden, MA 02148 — (781) 605-3526 — [email protected]